Mrs Jain’s is a seasoned professional in managing operations at various prestigious companies across multiple continents. She is an expert in project management and has a keen attention to details. Her role involves overseeing and managing various operational aspects to ensure smooth functioning and efficiency within the company. Here are key responsibilities and duties associated with this role:

1. Operational Strategy Development: Develop and implement strategies aligned with the company’s goals and objectives. This includes creating operational plans, policies, and procedures to optimize processes.
2. Team Leadership and Management: Provide leadership and direction to the operations team. Delegate tasks, set performance goals, and ensure proper training and development to enhance team efficiency.
3. Process Improvement and Optimization: Continuously analyze existing operational processes and identify areas for improvement. Implement efficient systems, workflows, and technologies to streamline operations and enhance productivity.
4. Resource Allocation and Management: Manage resources effectively, including budget allocation, staffing, and equipment. Ensure optimal utilization of resources while maintaining cost-effectiveness.
5. Client Relationship Management: Collaborate with the client services team to ensure high-quality service delivery. Build and maintain strong client relationships, addressing their needs and ensuring satisfaction.
6. Risk Management and Compliance: Oversee risk assessment and compliance with industry regulations and company policies. Implement measures to mitigate operational risks and ensure adherence to legal requirements.
7. Performance Monitoring and Reporting: Develop key performance indicators (KPIs) to monitor operational performance. Prepare regular reports on operational metrics, analyzing trends, and making recommendations for improvement.
8. Strategic Planning and Implementation: Contribute to the company’s strategic planning by providing insights and recommendations based on operational analysis. Execute plans to achieve operational objectives in alignment with the company’s overall strategy.
9. Vendor and Partner Management: Manage relationships with external vendors, contractors, and partners. Negotiate contracts, evaluate performance, and ensure service level agreements are met.

As Operations Director she plays a critical role in ensuring the efficiency, effectiveness, and profitability of a real estate advisory firm by overseeing day-to-day operations and contributing to the strategic growth and success of the business.